Privacy policy

Last updated: April 9, 2026

3end operates this online store and the website https://3end.it (the “Services”), including content, features, tools, products, and services, in order to provide you with a complete and secure shopping experience.

Our store is hosted by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and share your personal data when you visit the site, make a purchase, or interact with us.

Please read it carefully.

Personal Data We Collect

When you use our Services, we may collect the following categories of personal data:

Contact details: name, surname, address, email, phone number
Payment data: information necessary to complete purchases (processed securely via certified providers)
Account data: login credentials, preferences, and settings
Transaction data: products viewed, purchased, or returned
Communications: messages sent to our customer service
Technical data: IP address, browser, device, network
Usage data: interactions with the website and browsing behavior

How We Collect Data

We collect your data:

Directly from you (orders, contact forms, account registration)
Automatically through cookies and similar technologies
From service providers (e.g. payment and shipping partners)
From third-party partners, where permitted

Purpose of Processing

We use your personal data to:

Provide the Services

process orders and payments
manage shipping, returns, and support
create and manage your account

Improve your experience

personalize content and products
analyze website usage

Marketing and communications

send promotional emails (only with your consent)
display personalized advertising

Security and fraud prevention

protect payments and accounts
detect and prevent fraudulent activity

Legal obligations

comply with legal and tax requirements

Data Sharing

We may share your data with:

service providers (payments, logistics, IT)
marketing and advertising partners
competent authorities, if required by law
technical platforms such as Shopify

Your data is processed only for legitimate purposes and protected by contractual safeguards.

Shopify and Data Processing

Our store uses Shopify, which may process your data to ensure the proper functioning of the platform, improve services, and provide advanced features.

For more information, please refer to:
[PRIVACY POLICY LINK]

Cookies and Similar Technologies

We use cookies to:

ensure proper website functionality
improve user experience
analyze traffic and performance
provide personalized content and advertising

You can manage your cookie preferences through the dedicated banner.

Data Retention

We retain personal data only for as long as necessary to:

provide the Services
comply with legal obligations
resolve disputes

Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

access your data
request correction or deletion
restrict or object to processing
request data portability
withdraw consent

You can exercise your rights by contacting:
3end.customers@gmail.com

Minors

The Services are not intended for minors. We do not knowingly collect personal data from minors.

Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure.

International Transfers

Your data may be transferred outside the European Economic Area. In such cases, we rely on appropriate safeguards such as Standard Contractual Clauses.

Complaints

You have the right to lodge a complaint with the competent authority. In Italy, this is the Italian Data Protection Authority (Garante per la protezione dei dati personali).